Fulfillment, returns and circular economy
As routes to market continue to evolve, the need for a dynamic and agile global fulfillment capability has never been more important. We answer that challenge with a global network of dedicated value-added fulfillment sites, configured to meet specific product, customer and channel requirements - including business-to-business, business-to-consumer and direct-to-retail - and also offer direct omnichannel shipment capability from most manufacturing sites.
We provide an extensive returns, repair, recycling and recovery infrastructure to service customers through the product lifecycle. It is designed to meet the highest customer service standards and serves as a sustainability enabler as companies look to a more comprehensive circular supply chain approach.
Value added fulfillment
The emergence of channel and route proliferation to markets creates the need for an agile configuration and fulfillment supply chain response.
Product configuration, routing and delivery requirements are determined by channel and customer expectations.
We provide extensive value-added fulfillment and delivery solutions, serving the needs of enterprise, retail, direct-to-consumer and marketplace channels globally.
Aftermarket returns and repair
The customer experience extends from the initial purchase transaction through the full product lifecycle.
Maintaining and servicing products across their lifecycle is critical to maintaining long term customer value.
Our sustainability stewardship is delivered through extensive returns, repair, recovery and recycling capabilities. We are uniquely positioned to meet the aftermarket service requirements for global brands.
Circular economy solutions
The growing need for sustainable manufacturing has driven the demand for a “circular economy” approach to supply chains.
Through a proven range of circular solutions - encompassing design and manufacturing through aftermarket repair and recovery - we are uniquely positioned to support this approach. We help companies meet their sustainability goals and respond to ever increasing regulation requiring the traceable use and disposal of materials.
Our modern manufacturing efforts are advancing industry 4.0, and increasing efficiency, quality and sustainability in manufacturing.
See how we used discrete event simulation and a digital twin to optimize the manufacturing of a Class II diabetes product.
For the fourth year in a row, we've been named as Lenovo's EMEA Logistics Supplier of the Year for our value added fulfilment services.